Refund & Return Policy
All Sales Are Final
All artwork is made to order. For this reason, all sales are final, and I’m unable to offer returns or refunds once an order has been placed.
Please review product details carefully before completing your purchase.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact me within 48 hours of delivery and include:
Your order number
Clear photos of the damage or issue
Once received, I’ll review the details and work with you to resolve the issue as quickly as possible. This may include a replacement or refund, depending on the situation.
Artwork Variations
All artwork is created from original, hand-drawn work.
Slight variations in texture, color, or detail are a natural part of the process and are not considered defects.
Questions
If you have any questions about your order, please contact:
orders@mackenziegrahamstudio.com