Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mackenziegrahamstudio.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, how you interact with the Site, and what websites or search terms referred you here. We refer to this information as Device Information.

We collect Device Information using the following technologies:

• Cookies – data files placed on your device to help improve your browsing experience

• Log files – track actions on the Site and collect IP address, browser type, and timestamps

• Web beacons, tags, and pixels – used to understand how visitors interact with the Site

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

• Name

• Billing and shipping address

• Payment information

• Email address

• Phone number

This information is referred to as Order Information.

When we refer to Personal Information in this policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

• Fulfill and process your order

• Arrange for shipping and delivery

• Communicate with you about your order

• Provide order confirmations and receipts

• Screen orders for potential risk or fraud

We use Device Information to:

• Improve and optimize the Site

• Understand how visitors use the Site

• Measure the success of marketing and content

• Help prevent fraud and unauthorized activity

If you have opted in, we may also use your information to send occasional emails about new work, updates, or offerings. You can unsubscribe at any time.

Sharing Your Personal Information

We share your Personal Information with trusted third parties only as necessary to operate our business and fulfill orders.

This includes:

• Website and e-commerce service providers

• Payment processors

• A professional fine art printing and fulfillment partner that produces and ships artwork on our behalf

• Analytics providers (such as Google Analytics)

These third parties only receive the information necessary to perform their services.

We may also share your information if required by law or to comply with legal requests, protect our rights, or prevent fraud.

Behavioural Advertising

We may use your information to provide relevant advertising or marketing communications. You can learn more about how targeted advertising works at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising through the following links:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out via the Digital Advertising Alliance:
http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our data collection or usage practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted.

If you would like to exercise this right, please contact us using the information below.

Please note that your information may be transferred outside of Europe, including to Canada and the United States, for processing and fulfillment.

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you request that it be deleted.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations. Any updates will be posted on this page.

Minors

The Site is not intended for individuals under the age of 13.

Contact Us

If you have questions about this Privacy Policy, your personal information, or would like to make a request, please contact:

Mackenzie Graham Studio
Email: hello@mackenziegrahamstudio.com
Location: Edmonton, Alberta, Canada